Catering Sales Manager

• Solicitation of new and existing business should be through a combination of outside sales calls, appointments, telemarketing, social media, site tours, constant prospecting, and networking
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events
• Supervise and attend the overall setup and implementation of events and meetings
• Communicate with relevant departments to ensure proper servicing of accounts
• Attends and facilitates weekly BEO meetings with Food and Beverage staff
• The Sales Catering Manager meets or exceeds established monthly, quarterly, annual targeted revenue and monthly solicitation goals
• Knowledge of hotel operations, including marketing plans, food and beverage, preparation of business plans, and sales management
• Use customer relationship management software to track leads, sales activities, and client information
• Handle administrative duties such as filing, data entry, and maintaining office supplies

• Extensive knowledge of Food and Beverage etiquette, guest relations and service standards
• Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction
• Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy
• Presents a professional appearance

Crowne Plaza