Customer Service Representative - State Farm Agent Team Member

State Farm

  • Valentine, NE
  • $35,000-50,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Free food & snacks
  • Signing bonus
ROLE DESCRIPTION:As a Customer Service Representative with Valentine State Farm, you will generate the kind of exceptional customer experience that reinforces the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help others make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, educating customers on insurance and financial services products and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities, especially for driven and sales-minded candidates.RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers in a timely manner.
  • Maintain accurate detailed records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask is a must.
  • Previous customer service experience preferred.

State Farm