Junior Integration Ops Analyst (onsite)

Johnson Controls

  • Milwaukee, WI
  • $64,000-81,000 per year
  • Permanent
  • Full-time
  • 7 days ago
What you will doJohnson Controls is seeking a Junior Integration Operations Analyst! You will be responsible for managing and supporting the integration of various systems and applications within the organization and will work closely with cross-functional teams to identify integration needs, troubleshoot issues, and optimize processes to ensure seamless data flow between systems. This is a hybrid position. Candidates must be commuting distance to Glendale, WI, or able and willing to relocate. Candidates must be US citizens.How you will do itResponsible to monitor integration platforms and applications in all environments plus incident resolution with in SLAs.Identify, diagnose, and resolve integration-related issues in a timely manner to minimize downtime and impact on business operations.Provide technical support to end-users and stakeholders regarding integration processes and related systems.Implement bug fixes and minor enhancements for existing integrations, also provide UAT testing and hyper care support.Create and update documentation for integration processes, configurations, and troubleshooting procedures.Identify opportunities for improving integration processes and implement best practices to enhance efficiency and reliability.Create and Manage Ops Monitoring Dashboards and KPIs to ensure application performance and SLAs are met.Perform Application upgrades and Manage SSL Certs etc.Work with product vendors to troubleshoot platform issues and/or any product bugs.Provide training and support to junior resources as applicable.Flexible on-call/weekend support rotation as applicable.What you will need
RequiredBachelor's degree in Computer Science, Information Technology, or a related field.Minimal experience with integration or related platforms.Knowledge of Integration Mapping and Data formats like SOAP, XML, JSON and Flat filesIncident and Change Management experience with Service NOW or relatedUS citizen requirementPreferredExperience with Splunk or similar platform.Experience with CI/CD tools and code repository like GitHub, Azure DevOpsUnderstanding Cloud Concepts and Network connectivity.Experience with DB SQL queries and Scripting.Experience working with Postman and Automating test cases.Knowledge of Project and Test Management tools like JIRA, Panaya.HIRING SALARY RANGE: $64,000 - $81,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-usJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit .

Johnson Controls