Assistant Social Services Director
- Hartford, CT
- Permanent
- Full-time
- Serve as a role model for all social service employees by displaying a passion for the mission.
- Assist Corps Officers in prioritizing bridging those served through our social service programs into the mainstream of the Army’s congregational (Corps) life.
- Assist with annual audits of the social ministry program.
- Ensure all policies and procedures are followed in all social service and service extension programming.
- Maintain strict confidentiality.
- Attend conferences, trainings, and meetings.
- Support fundraising and positive community relations efforts.
- Provide direct case consultation and technical assistance to case managers.
- Provide guidance and promote the spiritual dimension of the social services programs, emphasizing the importance of Christian influence and evangelism in all The Salvation Army ministries.
- Maintain contact with Corps’ staff to offer support and information regarding community linkages and programmatic requirements.
- Plan, coordinate, and facilitate monthly case manager meetings and quarterly Corps Officer meetings.
- Monitor POH budgets and report funding gaps.
- Prepare monthly progress reports and status updates.
- Ensure the efficiency and effectiveness of POH program activities.
- Make recommendations that support the comprehensive alignment of vision, mission, strategies, operations, policies, procedures, goals, objectives, and outcome-based measures related to all POH program components.
- Ensure 100% accuracy of all data entered into the program of record and maintain POH database consolidation.
- Oversee quarterly POH evaluations/outcomes measurement and complete summary reports.
- Complete random record reviews and annual reviews of compliance with standards to ensure program evaluation/certification requirements.
- In the absence of the supervisor, oversee the housing services programs and the service extension program.
- Provide occassional on-call coverage support for the shelters located in Hartford, New Britain, and Waterbury.
- Provide guidance and training on program operations.
- An understanding of and passion for the mission of The Salvation Army.
- A bachelor’s degree in social work, human services, or a related field is required.
- Previous supervisory and case management experience is required.
- A valid driver’s license is required.
- Ability to collaborate on complex social issues within families and communities.
- Experience and strong interest in community outreach, organization, and community capacity development.
- Experience with after-school programs, feeding programs, emergency disaster services, and serving people experiencing homelessness.
- Grant writing experience.
- Contract and program fiscal management experience.
- Highly organized with the ability to meet deadlines.
- Exceptional interpersonal skills.
- Strong time-management skills with the ability to organize.
- Proficiency in Microsoft Office is required; experience with database software.
- A willingness to lead employees with sleeves rolled up and a positive, can-do attitude.
- Ability to work in a fast-paced environment and maintain a pleasant demeanor.
- Ability to maintain confidentiality in all aspects of the work environment.
- Ability to handle multiple projects, adhere to deadlines, and effectively manage and solve crises for positive outcomes.
- Must be interested and able to work with people and clients of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
- Comprehensive health care coverage, including dental/vision/hearing, with low-cost employee premiums, co-pays, and deductibles
- Employer-funded pension plan (100% vested after five years of eligible service)
- Telehealth/online doctor visits
- $20K Basic Life Insurance including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee)
- Voluntary life insurance
- Short-term disability coverage (no cost to employee)
- Long-term disability coverage
- Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
- Flexible spending accounts for health care and dependent care
- 403(b) tax-deferred annuity plan
- Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave
- Eligibility for the federal government’s Public Student Loan Forgiveness Program
- Most importantly – a job with a great purpose, inspiring you to make a difference every day!