Billing Specialist
Waltham Services
- Honolulu, HI
- $20.00 per hour
- Permanent
- Full-time
- Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment.
- Answer inbound customer service calls with an open, friendly greeting.
- Communicate with Service Technicians to meet customer requirements.
- Proficiently navigate a Windows-based & Web based system to perform data entry.
- Utilize strong listening skills and probing questions to identify the customer’s concern and evaluate their needs.
- Use strong communication skills to communicate/empathize with customers
- Perform outbound calls to customers regarding outstanding account balances
- Receive payments from past due customers
- Work well within a team
- Competitive earnings starting rate $20hr
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
- Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
- The Pest Management Industry is growing – and is a recession resistant line of business
- You have a service-oriented mindset that leads you to build loyalty and trust with clients
- You hold yourself responsible to commitments
- You value being part of a team
- You want to join a company that supports the community
QualificationsWhat do you need to be successful?
- Previous experience in Customer Service or Sales preferred
- High School Diploma or equivalent required
- Ability to pass a drug screen and background check is required
- Excellent interpersonal and communication skills
- Basic computer skills in various software and web-based applications
- Proficient in Microsoft Office
- Strong attention to detail and follow through
- Demonstrated ability to prioritize tasks and manage time efficiently
- Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
- Be able to regularly lift and/or move up to 25 pounds.