Service Tech Class B

Lithia Motors

  • Plymouth, MI
  • Permanent
  • Full-time
  • 1 month ago
Dealership: L0418 Suburban Cadillac of PlymouthSuburban Cadillac of Plymouth- Service Technician (Used Car Mechanic)Automotive Service Technician/Mechanic- Used Vehicles - (All Makes and Models) - Suburban Cadillac of PlymouthAttention Used Car Automotive Service Technicians/Mechanics…Are You Proficient in Repairing All Makes and Models? Looking to work for a company that offers unlimited growth and earning potential? Suburban Cadillac of Plymouth is NOW HIRING! ASE certification preferred.Suburban Cadillac of Plymouth Loves Their Technicians!It’s Time to Join a Shop that Cares About Your Career and Work-Life Balance…How would you like to work for the #1, largest dealership group in the entire country? Do you want more than a job, but a career? How about industry leading benefits for you and your family that smaller groups may not provide? If this all sounds great, then The Suburban Collection, part of Lithia & Driveway (NYSE: LAD) is probably for you.Lithia & Driveway is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun! We believe in growth powered by people. Our 28,000 team members serving customers across North America are what drives our business to achieve things no other automotive retailer has ever achieved before.Hard work is encouraged, rewarded, and recognized.Suburban Cadillac of Plymouth is part of the Lithia & Driveway Family of 380 dealerships nationwide. If you like to stay busy, multi-task and you would like to be a part of this All-Star Team...Apply today!What will I be doing?· Conduct routine maintenance, such as oil changes, tire rotations, and brake inspections.
· Perform automotive repairs and maintenance tasks on a variety of vehicles
· You will diagnose and troubleshoot mechanical issues in accordance with dealer and factory standards.
· Provide exceptional customer service by addressing customer concerns and explaining repair recommendations.
· Keep accurate records of repairs and maintenance performed.
What do we offer?· Health, Dental, Prescription, and Vision Coverage after only 30 days
· 401(k) with Employer Match
· Employee Stock Purchase Program- Be a part owner of Lithia & Driveway
· Company paid Short-Term Disability
· Company paid Life Insurance
· Paid Time Off
· Employee Discounts
· Opportunity for Advancement
· Employee gym discount programLithia & Driveway is an equal opportunity employer and a drug-free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.Responsibilities
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
  • Diagnose cause of malfunction.
  • Complete all work according to the applicable safety requirements.
  • Road-test vehicles to ensure quality of repair work.
  • Accurately record time spent on repairs utilizing company time clocking procedures.
  • Document work performed on repair order and document test procedures/results.
  • Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
  • Return special tools to proper place.
  • Use shop supplies and materials in a practical and economical manner.
  • Maintain an organized and clean workspace, completing a stall cleaning every day.
  • Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
  • Complete all required training.
  • Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
  • Participate in and utilize technical training as assigned by management.
  • Review the technical bulletins and other publications as assigned by management.
  • Constructively communicate with other dealership personnel as required to satisfy customer needs.
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
  • Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer’s vehicles.
  • Arrive at work, take breaks, and depart work at the times designated by management.
Skills and Qualifications
  • Strong attention to detail
  • Sense of urgency
  • Attention to detail
  • Excellent communication
  • Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
  • Lube and Maintenance Services
  • Engine Repair
  • Suspension/Steering Repair
  • Brake Repair
  • Electrical/Electrical Systems Repair
  • Heating and A/C Repair
  • Engine Drivability Diagnosis and Repair (Optional)
  • Certification/Training:
  • Manufacturer certified in all areas listed above.
  • Minimum of 3 ASE certifications (Should be an ASE Master Technician)
  • Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs
  • Automotive Technical Knowledge – Three to five years’ experience
Competencies
  • Does the right thing, takes action and adapts to change
  • Self-motivates, believes in accountability, focuses on results, makes plans and follows through
  • Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
  • Thrives on a team, stays positive, lives our values
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
  • Up to 2/3 of time: standing, walking, lifting up to 50 pounds
  • Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
*Reasonable accommodations may be made to enable individuals to perform the essential functions.NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lithia Motors