Starbucks Supervisor, State Street - Full Time
- Chicago, IL
- Permanent
- Full-time
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Follows and ensure team follows Food Division Standards and Best Practices
- Responsible for daily operations
- Accountable for sales, expenses, and bottom-line profits
- Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
- Follows Starbucks merchandising, product presentations and signing standards
- Monitor food quality by completing Starbucks checklists
- Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling
- Support a strong working relationship with store management
- Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
- Maintain role model standards in grooming, professional appearance and communications
- Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
- Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
- Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
- Assist in preparation and production of all menu items
- Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
- Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
- Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
- Perform other duties as needed
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- High School Diploma or equivalent required
- 1-2 years related experience
- Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
- This position requires lifting, constant moving, standing, and reaching with arms and hands.
- Involves standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders
- May involve reaching above eye level
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions