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Property Location: 6920 Northlake Mall Drive - Charlotte, North Carolina 28216
Starting at $13.34 per hour
BASIC FUNCTION & JOB DUTIES:
Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspects rooms to assist in identifying maintenance items needed. Assists guests whenever possible by providing linens, terry, amenities or providing information as requested. May be asked to assist in laundry / cleaning public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision. Provides excellent customer service.
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