Collision Production Manager/Blue Printer

• Manage and coordinate the overall production activities in the auto body shop, including but not limited to scheduling, workflow management, operations, and resource allocation.
• Oversee a team of skilled technicians such as; body shop technician, painters, parts helpers to ensure adherence to quality standards and timelines for repair and painting work.
• Develop and implement production strategies to optimize efficiency, minimize costs, and maximize customer satisfaction.
• Monitor key performance indicators (KPIs) to evaluate the performance of the production team and implement corrective actions as needed.
• Collaborate with other departments, such as the estimating team, parts department, and customer service, to ensure seamless operations and timely completion of projects.
• Maintain a safe and clean working environment, adhering to all safety regulations and promoting a culture of safety among the team.
• Conduct regular inspections to ensure compliance with industry standards and best practices.
• Monitor labor costs, material usage, and profitability. Manage inventory of parts, tools, and materials. Identify cost-saving opportunities and improve operational efficiency.
• Stay updated on industry trends, new technologies, and advancements in auto body repair to enhance production processes and deliver exceptional results.
• Damage Assessment – Inspect vehicles to evaluate collision damage and determine the necessary repairs.
• Estimating Repair Costs – Use industry-standard estimating software to calculate labor, parts, and material costs for repairs.
• Insurance Coordination – Work with insurance adjusters to submit estimates, negotiate approvals, and ensure compliance with insurance guidelines.
• Customer Communication – Explain repair procedures, estimated costs, and timelines to customers while addressing any concerns or questions.
• Repair Planning – Coordinate with technicians and parts departments to ensure proper scheduling and availability of required components.
• Documentation & Compliance – Maintain detailed records of estimates, repair orders, and insurance claims while ensuring all estimates meet industry and shop standards.
• Quality Assurance – Conduct follow-up inspections and verify repairs to ensure work meets safety and quality standards before returning the vehicle to the customer.

• Auto Estimating: 5 years (Preferred)
• Experience writing/working with all major DRP programs (State Farm, Geico, Grange, etc.) preferred
• Prior experience working as an insurance adjuster is welcomed
• Parts Trader Experience (preferred)
• ADAS exposure or experience writing & billing (preferred)
• Understanding of gross profit (preferred)

Coughlin Automotive