A leading healthcare company headquartered in King of Prussia, PA is seeking a Senior Executive IT Support Engineer to provide high-level support to executive leadership and senior staff. This critical role combines hands-on technical expertise with white-glove service, supporting C-suite executives, ensuring uptime across mission-critical systems, and contributing to broader IT strategy and project execution.This is an excellent opportunity for an experienced IT professional with 5+ years in high-level support roles—ideally within healthcare or similarly fast-paced, regulated environments—who is looking to step into a highly visible, impact-driven position. You’ll work directly with executive leadership and collaborate with infrastructure and network teams on continuous improvement and optimization.Candidates must be highly proactive, adaptable, and possess exceptional communication and problem-solving skills. Discretion, professionalism, and the ability to handle time-sensitive issues calmly are essential. Required Skills & Experience5+ years of IT Support experience, including at least 2 years supporting executive leadership or VIP usersExpertise in Windows 10/11 support and enterprise desktop environmentsExperience with ticketing systems (ServiceNow, Zendesk, or similar)Strong hardware troubleshooting (laptops, docking stations, AV equipment, mobile devices)Proficiency in Microsoft 365 administration and collaboration tools (Outlook, Teams, SharePoint)Familiarity with Active Directory, Exchange, and remote desktop toolsKnowledge of networking fundamentals (DNS, DHCP, VPN, IP addressing)Excellent written and verbal communication skillsExperience in healthcare IT support or working in HIPAA-compliant environments is a plus What You Will Be Doing Tech Breakdown60% Executive Desktop & Device Support20% Systems/Network Troubleshooting20% Project & Process Improvement Support Daily Responsibilities50% Providing direct support to executives and senior leadership30% Resolving tickets and hardware/software issues20% Assisting with IT infrastructure projects and systems escalations The OfferFull-Time, On-Site Role in King of Prussia, PADirect Engagement with Senior Leadership in a Mission-Driven Healthcare EnvironmentOpportunity for Advancement into Systems or IT Management Roles BenefitsComprehensive Medical, Dental & Vision Insurance401(k) Retirement Plan with Employer MatchPaid Sick Leave & PTOOngoing Career Development & Training OpportunitiesSupportive and Collaborative IT TeamApplicants must be currently authorized to work in the United States on a full-time basis now and in the future.
