
Logistics Coordinator
- Cincinnati, OH
- Permanent
- Full-time
- Bonus Program
- Profit Sharing
- Stock Plan
- Retirement Savings
- Credit Union
- Vacation and Holiday Pay
- Scholarship and Tuition Reimbursement
- Unlimited Growth Potential
- Free Financial Planning / Assistance via Insight Financial
- Free Teammate Parking (Cincinnati Office)
- On-site Health Clinic (Cincinnati Office)
- On-site Cafeteria (Cincinnati Office)
- On-site Gym (Cincinnati Office)
- On-site Laundry Service (Cincinnati Office)
- Develop and maintain relationships with transportation companies and shipping contacts to optimize goods movement
- Answer and manage high-volume phone and ticket queues for incoming inquiries
- Maintain documentation, change control records, and agreements related to business systems, customer support, and logistics software
- Conduct TMS system audits and communicate proactively with delivery points
- Administer freight rates and analyze data
- Review carrier scorecards and assess key performance indicators for vendor partners
- Analyze transactions and resolve problems through reports, phone, and email communication with commercial, shipping, and vendor partners
- Travel to US-based locations as needed to support business needs and projects
- Uphold safety policies, practices, procedures, and housekeeping standards at all times
- Associates degree in Business, Supply Chain or relevant field and or two years of logistics, dispatch, shipping experience in a relevant role
- Intermediate to advanced computer skills, including Microsoft Excel and Power BI
- Exceptional customer service and ability to build long-term partnerships
- Ability to take ownership, drive process improvements, and deliver on commitments
- Bachelor's degree in business or communications or related fields
- Experience in North American interstate and/or cross border truck freight planning/execution, knowledge of LTL or parcel shipping, a plus.
- 5 years of experience in logistics, dispatch or shipping
- Experience in steel manufacturing or scrap metal industry
- Experience with web-based Transportation Management Systems (TMS)
- Experience with DOT regulatory compliance
- Experience with process optimization and business process improvement projects