Asset Protection - Safe and Secure Ambassador - Castleton Square
Bath & Body Works
Castleton, IN
Permanent
Part-time
2 months ago
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.The Bath and Body Works Safe and Secure Ambassador’s (SSA) role protects people, brand, and property in their home store environment. The mission of a SSA is to assist the store team in preventing and minimizing risk of life safety and theft & fraud events through consistent communication, partnerships, and education at all levels.Responsibilities
Support sales by engaging customers and associates at the front of the store with a strong command presence
Greet customers with a smile and eye contact
Provide in store support during life safety, emergency response and safety incidents
Assist stores leadership team and associates with driving a strong physical security culture by educating and upholding all BBW policies and procedures
Problem- solve extreme store events using brand de-escalation tactics
Collect, document, and communicate AP trends and intelligence
Assist in, document and communicate all merchandise recoveries using Company tools
Assist with Shrink Protection Program assessment follow up/execution on action plans
Collaborate with RAPM to follow up on safety and security incidents
Communicate Theft & Fraud intelligence with RAPM and store Leadership
Submit appropriate documentation in the system for all ORC incidents following BBW AP policy and procedures
Work with law enforcement and RAPM to identify and resolve open cases
Assist the SLT team with modeling working safely while maintaining clean stores for customers and sales associates
Demonstrate a culture of ethical conduct, safety, and compliance
Educate and develop the team regarding shortage and safety behaviors.
All other duties based on the business needs and direction of the Store Manager and/or Regional Asset Protection Manager
Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off. Visit bbwbenefits.com for details.QualificationsQualifications & Experience
Must be 18 years of age or older
Meet any state or local certification/license and/or other legal requirements related to the position
Flexible work availability to include nights, weekend, and holidays
Ability to stand for extended periods of time
Effective communication
Experience in learning and adapting to different technology needs and changes
Strong ability to work independently and with a team
Education
High School Diploma or equivalent experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: , , .We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.Application window will close when all role(s) are filled.
