
HVAC Building Automation Service Specialist
- Cromwell, CT
- $53,060-90,960 per year
- Permanent
- Full-time
- Execute digitalization and standard service operations strategies
- Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
- Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path
- Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment
- Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types
- Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
- Maintain complete and accurate documentation of services performed and generates reports within Siemens tools
- Provide instructions to customer personnel regarding proper system operations and assists with training
- Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects
- Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
- Work rotational on-call and/or minimal overnight travel.
- Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned
- 1+ years' experience servicing electronic control or HVAC equipment
- Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
- Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
- Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 50 pounds unassisted
- Experience with Microsoft Office (Word, Excel, and Outlook)
- Ability and willingness to work overtime when needed
- Must be 18 years of age and possess a valid driver's license with limited violations
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
- High school diploma or state-recognized GED
- Specialized skill training/certification
- 2+ years of experience installing and servicing electronic control or HVAC equipment
- Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
- Engineering and programming (PLC or BMS) background
- Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)
- Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
- The pay range for this position is $53,060 - $90,960. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.