Event Captain
- Philadelphia, PA
- Permanent
- Part-time
Employment Type: Part-Time
Segment: Dining & Events
Brand: Constellation
State: Pennsylvania (US-PA)The Role at a glance:We are seeking an experienced and dynamic Event Captain to join our Constellation events team in Philadelphia, PA. This pivotal role involves orchestrating seamless event operations, ensuring exceptional guest experiences, providing client satisfaction, and leading both front-of-house and back-of-house teams. The ideal candidate has 2-5 years’ events and catering experience with a focus on front of the house service and large event execution.Resume submission required***$500 bonus for this position after completing 15 shifts ***What you'll be doing:
- Leadership & Team Coordination: Supervise and direct event staff, including servers, bartenders, and kitchen personnel, to ensure efficient and cohesive service delivery.
- Event Setup & Execution: Oversee the setup, execution, and breakdown of events, ensuring adherence to event timelines and client specifications.
- Client Interaction: Greet clients upon arrival, review event agendas, and serve as the primary point of contact to address any needs or concerns.
- Quality Assurance: Maintain high standards of cleanliness and organization in all event areas, ensuring compliance with health and safety regulations.
- Problem-Solving: Anticipate and swiftly address any issues or challenges that arise during events to ensure guest satisfaction.
- Post-Event Duties: Conduct post-event evaluations to gather client feedback and identify areas for improvement.
- Experience: Minimum of two years in a supervisory role within a hotel, catering, or event environment.
- Skills: Exceptional communication, organizational, and leadership abilities.
- Attention to Detail: Keen eye for detail to ensure all aspects of the event meet client expectations.
- Adaptability: Ability to remain composed and effective under pressure, adapting to the dynamic nature of events.
- Flexibility: Able to work flexible schedule to accommodate business levels- including nights and weekends.
- Certifications: Valid Food Handler’s Certification or equivalent.
- Technical Proficiency: Familiarity with event management software and tools.