Store Supervisor, FT
Under Armour
- Queenstown, MD
- $17.75-22.19 per hour
- Permanent
- Full-time
- Recruit, hire, coach and retain a high-performing team
- Analyze daily sales trends to make real-time strategic business decisions
- Manage payroll and schedule adjustments to maximize productivity
- Analyze merchandise reports and direct merchandising moves to maximize presentation
- Understand loss prevention standards and monitor store audit compliance and results
- Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business
- Ensure store is neat, clean, and well stocked
- Support in training teammates to provide a service/selling culture unique to Under Armour
- At least 18 years old
- High school degree or equivalent
- 1 year experience in a retail environment
- Available to work 40 hours a week, including evenings, weekends, and holidays
- Comfortable with technology (such as hand-held and mobile devices)
- Strong communication skills
- Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
- Previous leadership experience in a retail environment
- Generous employee discount (50% off full-price items and 30% off sale items)
- Medical, dental and vision benefits
- Monthly bonus incentive pay eligibility
- Paid time off and holiday pay benefits
- Work-Life Assistance Program to support health, personal, family or work-related challenges
- Opportunities for professional development and advancement
- Supports in driving sales and retail/omni -channel KPI target achievement.
- Provides customers with detailed information about a wide selection of products.
- Supports in training teammates to provide a service/selling culture unique to Under Armour.
- Uses advanced functional expertise to drive sales and customer loyalty in designated area of responsibility.
- Train and lead teammates in the execution of daily operations aligning with UA process and policies.
- Partner with store leadership to maintain standards covering merchandise and floor sets.
- Adhere to Loss Prevention policies and advise store leadership of unusual internal or external activity.
- Assume Stock Lead responsibilities in the absence of Stock Lead.
- Communicate teammates accidents/injuries to store leadership immediately.
- Communicate clear priorities, sales and KPI targets to sales teammates to achieve target.
- Maintain and support store safety standards and communicate concerns to store leadership.
- Support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities.
- Support store and regional leadership teams and local HR during onboarding and continuous training.
- Lead/Support a Division of Responsibility (DOR) to assist with theoverall efficiency of the store. (Athlete Experience, Merchandising, Brand, Operations), if applicable
- Advanced numeracy, literacy, and advanced communication skills
- Fluent in local language and basic verbal English skills
- Proficient in use of computers and other technology
- Adjusts to new ideas/methods of working
- Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
- Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
- Advanced selling experience and comprehensive industry understanding
- Minimum one year experience in a sports/ apparel & footwear retail environment
- Previous supervisory experience preferred
- High School education or equivalent
- Availability to work a flexible schedule, including holidays, nights, and weekends
- Ability to handle or relocate products up to 25 lbs/12kgs
- Able to stand and move about for extended periods of time with short breaks
- Ability to freely access all areas of the store; including the selling floor, stock and register area
- Reasonable accommodations may be made to assist in performing the essential responsibilities