Production Manager
Blue Nile
- New York City, NY
- $80,000-100,000 per year
- Permanent
- Full-time
- Manage a diverse team of skilled workers, including the development, productivity and performance
- Manage day to day manufacturing operations to oversee work according to standard processes and successful delivery of orders
- Work with team and management to test, improve and rollout process changes
- Collaborate with cross functional teams providing technical feedback to skilled workers
- Monitor and report on KPIs to understand factory performance and drive improvement
- Optimize production output through process, training and tool development
- Work with training to ensure all team members are aware of quality, speed and production standards, trained on them, and meeting these expectations
- Help to troubleshoot issues in manufacturing and then create wholistic solutions
- Work closely with the QC assurance team and be aware of any quality issues that can deviate production lead times.
- Monitor inventory levels of tools and equipment for the workshop.
- Manage, order and track raw materials such as solders, wire, and finding components.
- Promote a safe and healthy work environment by adhering to safety protocols, conducting regular safety inspections, and implementing necessary precautions
- 3-5+ years of experience in jewelry manufacturing and managing business operations, with a deep understanding of jewelry production spaces.
- Fluent in English and Spanish, with strong verbal communication skills in both languages (preferred strong written in both languages)
- Well-developed and high level of emotional intelligence
- Experience mentoring a team
- Detail oriented in presenting necessary information and communication to support team member’s work.
- Proactive approach to management and capable of identifying the need for training and developing team members
- Works with a sense of urgency and respect
- Ability to analyze and showcase critical thinking skills.
- Customer centric and service oriented.
- Must be an accomplished jeweler, including polishing, benchwork and setting.
- Paid time off
- Medical, Dental, Vision and Prescription Insurance
- 401(k) Retirement Plan with company match
- Flexible spending account
- Health savings account
- Tuition Reimbursement
- Employee discount
- Parental leave
- Life insurance