Service Advisor (VW & MITSUBISHI)

Jeff D'Ambrosio Auto Group

  • Downingtown, PA
  • Permanent
  • Full-time
  • 8 days ago
What We’re Looking For: We are seeking a motivated advisor to take our Service Department to the next level. Salary plus commission, plus great place to work.What We OfferOngoing professional trainingMedical & Dental401(k) RetirementPaid Vacation * salary and commission pay plansResponsibilitiesAssist customers in servicing, repairing and explaining each service need.Understanding customers' requirements and concerns; matching requirements and concerns to various service options.Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.Keeps abreast of new products, features, accessories and attend product training as required.Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.QualificationsStrong focus on providing excellent customer service.A high school diploma is required.Automotive Service experience preferred 1-5 years

Jeff D'Ambrosio Auto Group