
Director, Building Services
- Brooklyn, NY
- Permanent
- Full-time
Responsibilities
- Create an oversee department budget and ensure financial goals are met.
- Lead and supervise the environmental services staff, including hiring, training and performance evaluations.
- Collaborate with other departments to ensure a clean work environment.
- Ensure all policies and procedures are in compliance regulatory authorities.
- Ensure the hospital is always prepared for Joint Commission Survey.
- Ensure the Hazardous Waste program is in compliance with all regulatory authorities.
- Develop and implement a strategic plan to improve Press Ganey scores.
- Round daily on all areas of the hospital, and develop tracking tool for issues identified.
- Meet monthly with staff on all shifts.
- Oversee the short and long term deliverables of the department objectives.
- Ensure optimum performance of staff, may operate in a project manager role as needed, coach others, ensure quality of results and output.
- Monitor service Now Tickets to ensure that tickets are closed out timely.
- Full understanding of all chemicals and floor care products.
- Ensure that staff have supplies needed to perform their job.
- Work closely with infection control to ensure that cleaning practices are appropriate.
- Working knowledge of EPIC Bed Tracking System.
- Run reports from EPIC to identify areas of opportunity.
- Knowledge of the 1199 Contract.
- Develop staffing levels for new areas.
- Develop staff through recruiting, orienting, coaching and training.
- Communicate department strategy, goals and objectives. Ensure all staff members are aware of deliverables, policies and programs.
- Lead others that execute plans, programs and the delivery of operational efficiency.
- Provide performance feedback through a formal performance review process, employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
- Communicate information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.
- Perform other duties as assigned.
- Bachelor’s degree is required, Masters preferred in hospitality, healthcare or equivalent. Job experience can be used in lieu of education requirements.
- Minimum ten (10) years experience working in Environmental Services, required
- Minimum five (5) years experience in a Manager/Director level role within Environment Services, required.
- Strong technical knowledge of the area(s) being managed. May serve as the subject matter expert but typically relies on others under management for subject expertise.
- Ability to establish goals, set priorities, and multi-task.
- Proficient in Microsoft Office suite.
- Excellent verbal and written skills with the ability to prepare and present presentations.
- Certified Health Care Environmental Services Professional (CHESP) certification preferred.
- Consistent with that necessary to work in a variety of patient care and office settings.
- Position requires prolonged periods of standing, reaching, walking throughout the working day.
- Position will be required to stoops, bends, lifts, carry items weighing up to 25 pounds.