Medical Office Clerk (Labor & Delivery)
Copper River
- Fort Belvoir, VA
- Permanent
- Full-time
- Welcome and assist patients and visitors at the front desk, information center, or office setting, ensuring a positive and professional experience.
- Answer incoming calls, assess the nature and urgency of inquiries, obtain identifying information, and refer calls or visitors to appropriate staff members.
- Apply clinic guidelines regarding the release of patient information and ensure compliance with privacy protocols.
- Schedule and arrange medical appointments, verify patient eligibility for services, and provide general instructions or referrals as needed.
- File laboratory results, X-rays, and other diagnostic reports into patient medical records prior to scheduled appointments.
- Maintain an organized and presentable waiting area, ensuring a welcoming environment for patients and visitors.
- Compile data and assist in the preparation of reports and recurring documentation.
- Provide orientation and guidance to Red Cross Volunteers and newly assigned personnel within the department.
- Perform a variety of clerical tasks, including typing correspondence, reports, and technical documents using automated systems, ensuring accuracy and adherence to formatting standards.
- Citizenship:
- Proof of US Citizenship is required to work on this contract.
- Education and Certifications:
- High school diploma or General Educational Development (GED) equivalency or demonstrate clinical competency within the past two years
- Current Basic Life Support (BLS), Certificated through the American Heart Association/American Red Cross
- Experience and Skills:
- Minimum of six (6) months of recent experience (within the past year) in a medical office or healthcare setting.
- Proficient in administrative tasks such as scheduling, records management, and data entry.
- Strong interpersonal and communication skills, with a professional and compassionate demeanor.
- Ability to work effectively in a fast-paced environment while maintaining accuracy and attention to detail.
- Familiarity with medical terminology and healthcare documentation practices.
- Proficiency in the use of office software and automated systems for typing and data management.
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Open leave policy and paid holidays
- Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!