Service Advisor Assistant
- Milwaukee, WI
- Permanent
- Full-time
Employment Type: Full-Time
Compensation: Competitive pay + benefitsInternational BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!What You’ll Do:Support the Service Advisors in daily operations and customer interactionsGreet clients, assist with vehicle check-in, and ensure a smooth intake processCommunicate service updates to customers via phone, text, and emailCoordinate vehicle movement between service lanes, technician bays, and the car washPrepare repair orders and ensure documentation accuracyMaintain a clean, organized, and welcoming service reception areaAssist with loaner vehicle coordination and key managementWhat We’re Looking For:Prior automotive or customer service experience preferredStrong communication and organizational skillsEnergetic, detail-oriented, and eager to learnAbility to multitask in a high-volume environmentValid driver’s license and clean driving record requiredFamiliarity with BMW vehicles or Reynolds & Reynolds software is a plusWhat We Offer:Competitive hourly wage + performance bonusesFull benefits package (medical, dental, vision, 401k)Paid training and advancement opportunitiesEmployee discounts on parts, service, and vehiclesA team culture that values excellence and growthJoin the International BMW FamilyBe part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.