Technical Director, Laboratory Operations
MaxCyte, Inc
- Waltham, MA
- Permanent
- Full-time
- Provide management leadership across all customer-facing laboratory functions
- Ensure SeQure maintains its outstanding and cutting-edge services and delivers high quality results that meet customers' timelines.
- Play a leadership role in setting plans for strategic growth of the business that includes efficient and scalable operations of complex multi-omic assays
- Function as Study Director across Good Laboratory Practice (GLP) services and Technical Supervisor across Clinical Laboratory Improvement Amendments (CLIA) services
- As Study Director for customer projects operating under GLP, the individual will serve as a single point of study control and responsible for the study's integrity across areas such as study design, data management, compliance, and reporting. The Study Director role also involves alliance management with customers during the technical report delivery stages of projects.
- In partnership with the Laboratory Director, serve as Technical Supervisor overseeing CLIA-grade services providing technical guidance and mentorship to laboratory staff, including training, data analysis, and instrument operation.
- Review and interpret complex genomic and multi-omic data generated from experimental studies, ensuring results meet quality standards.
- Prepare detailed reports, presentations, and documentation of experimental results for internal and external stakeholders.
- Work closely with Research and Development (R&D) and Process Development and Engineering (PDE) teams to transfer and validate assays to enable robust testing.
- Ensure compliance with both GLP and CLIA standards, including in laboratory operations, safety, record-keeping and archiving, and with departmental policies, SOPs, and protocols
- Ph.D. degree in biology, genetics, chemistry, or a related field with 5+ years of experience in NGS spanning DNA extraction through sample analysis and data interpretation
- Exceptional experience in a related field could substitute for the education requirement
- Experience managing clinical laboratory operations in a revenue generating company is required
- Demonstrated project management skills are required to deliver customer projects on time and within budget
- Strong scientific background in genomics is required; background in therapeutic applications of gene editing is strongly preferred
- Excellence in communication skills, professionalism, and team building a must
- Ability to build and maintain collaborative cross-functional relationships
- Minimum of 4 years of experience as a Clinical Laboratory Scientist, or similar
- Minimum of 1 year of experience performing genomic testing in a clinical laboratory
- Expertise with molecular biology techniques with a strong foundation in genomic assays
- Understand the points of failure of various assays and sample types and proven track record for troubleshooting
- Are a self-starter who can work independently
- Mission-driven, humble, and want to connect contributions to life-saving precision medicines