
IT Systems Administrator
- Cheektowaga, NY
- $24.00 per hour
- Permanent
- Full-time
- Is responsible for the maintenance activities of an Automated Refill Center IT systems (i.e. computer, network, peripheral devices).
- Work in cooperation with onsite customer to address IT specific needs.
- Reviews and analyzes reports, records and directives, and confers with managers/supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
- Finds new ways of delivering system pertinent performance analytics.
- May evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices.
- Creates and maintain reporting structures in SQL environments at customer demand
- Works with associated vendors to operate, maintain and support proprietary and shelf system software systems.
- Installs, configures, troubleshoots, and maintains computer networks, hardware and software.
- Engage in preventative maintenance of all IT PC and server systems.
- Installs, configures, troubleshoot, and maintains peripheral devices, including inkjet printers, Intermec direct thermal printers, Zebra direct thermal printers and handheld Gladiator computer units.
- Work in unison with maintenance team and assist with troubleshooting on mechanical and automated dispensing systems utilizing IT components
- Associates Degree in an Information Technology Field
- Must have proficiency with Windows XP/ Windows 7/ Windows Server operating systems
- Must be computer proficient with Microsoft Office Programs (Word, Excel, and Outlook).
- Must be able to demonstrate problem solving through own knowledge and skills combined with analyzing to
- root cause levels
- Must be customer service driven and have the capability to work with outside resources directly and by
- telephone
- Must be able to work multiple shifts and after hours when needed
- Must meet established attendance requirements.
- Criteria that is part of the selection process: qualifications, merit, experience and attendance and work record.
- Large percent of time performing work in front of computer screen is required
- Standing and walking frequently throughout shift
- While performing the duties of this job, the employee is required to stand, walk, sit, use hands to handle or feel,
- reach with hands or arms, climb or balance, stoop or kneel, crouch or crawl
- The employee must frequently lift and/or move up to 25 lbs. and occasionally lift or move up to 75 lbs
- Proficient in all MS Suite Products (Excel specifically)
- Experience with SQL
- Great communication both written and verbally
- App development and or coding experience is a plus
- Experience with analyzing data and using it to optimize operations
- Interest in maintenance and troubleshooting