Software Engineer, Live Operations - Operability

Riot Games

  • Los Angeles, CA
  • Permanent
  • Full-time
  • 1 day ago
Riot engineers bring deep knowledge of specific technical areas and value the opportunity to grow across a wide range of domains. As a Software Engineer on Live Operations: Operability, you'll help build and maintain the services and tooling that keep our games and platforms reliable. You'll focus on back-end systems and operational tooling, with an emphasis on working with data that reflects the health and behavior of our live services. You'll collaborate with partner teams to deliver scalable, maintainable, and resilient solutions. You'll learn from senior engineers while contributing to the ongoing reliability and player experience of Riot's live environment. You'll report to the team's Engineering Manager.Responsibilities:
  • Implement and maintain back-end services and operational tooling that support live game and platform reliability.
  • Build RESTful service endpoints and improve service quality with tests, code reviews, and documentation.
  • Contribute to automation and observability across CI/CD pipelines, infrastructure, and service deployments.
  • Instrument services with metrics, logs, and traces; participate in defining alerting and SLOs with guidance.
  • Participate in incident response and on-call rotations; help drive follow-ups and improvements after incidents.
  • Collaborate with cross-functional partners to deliver features and reliability improvements that scale globally.
Required Qualifications:
  • 2 years of professional software engineering experience (or equivalent).
  • Proficiency in at least one back-end language (e.g., Java, Go, or similar).
  • Familiarity with service-based development and RESTful APIs.
  • Exposure to cloud platforms (e.g., AWS or GCP) and infrastructure-as-code (e.g., Terraform, Pulumi).
  • Experience with CI/CD systems (e.g., Jenkins, GitHub Actions) and containers (Docker, Kubernetes).
Desired Qualifications:
  • Bachelor's degree in Computer Science or related field (or equivalent experience).
  • Working knowledge of observability stacks (Datadog, Prometheus).
  • Experience supporting live services, incident response, or reliability engineering.
  • Exposure to secrets management, caching, or messaging systems.
  • Familiarity with SQL and relational databases.
  • Some understanding of modern frontend frameworks (e.g., React, TypeScript) and comfort contributing to web-based tooling.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!Our Perks:Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our for more information.At Riot Games, we . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Riot Games