Automotive Service Assistant Manager
Tuffy Tire & Auto 08052
- Northville, MI
- Permanent
- Full-time
- Paid Holidays and Paid Time Off
- Careers Advancement Opportunities - we are always looking to promote from within!
- Flexible Scheduling with a rotating day off
- Closed on Sundays
- Competitive Compensation with bonus incentives
- Make Customer Satisfaction number one
- Identify customer concerns and needs
- Professionally review all completed inspections offering solutions and benefits
- Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
- Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits
- Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
- Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture
- Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards
- Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed
- Knowledge of the automotive industry and trends
- Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
- Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success