
Customer Service Representative - State Farm Agent Team Member
- Ithaca, NY
- $50,000-60,000 per year
- Permanent
- Full-time
We started our agency in 2017. We are currently a team of 7 and growing! We moved into our new office in 2021 to accommodate our growth and create a comfortable environment for our team.Team FUN:
We enjoy catching up and laughing at our monthly team luncheons. One of the exciting ways we support our community is by sponsoring our local basketball summer league through GIAC. We have a lot of fun getting to know the team and their families at our local Rumble Pony baseball games each season. Our annual Christmas party is filled with great food, team recognition, and a paint & sip class!Pay & personal growth:
In addition to individual bonus/compensation plans. Our agency also provides a 401K retirement match along with 3 weeks of vacation! Mentorships and team-based selling opportunities available! We provide creative in-house marketing resources to create leads. Our mornings are filled with professional development. Our agency actively provides leadership & growth opportunities for the team throughout the year. Willing team members are put in situations and positions of growth to promote their future success.Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- 401K
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment