Family Support Lead Care Coordinator

PeakVista

  • Colorado Springs, CO
  • $21.11-30.60 per hour
  • Permanent
  • Full-time
  • 8 days ago
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).Compensation (Pay): $21.11 to $30.60/hourly, based on experience.Summary of Benefits:
  • Medical, Dental, Vision, Life, STD, LTD
  • 403(b) Retirement with Company Match
  • Paid Time Off
  • Tuition Assistance
  • Perks Rewards
  • Employee Assistance Program
Job Summary: To serve as a liaison between providers, programs, and families and to provide support services to families that are "at risk," including teen/developmentally disabled parents, newborns born with Neonatal Abstinence Syndrome and/or special needs. Responsible for assisting at-risk families in achieving maximum success with their children through a collaborative process involving the parent, children, family and/or caregivers as well as providers and other clinical support staff and community partners. This process includes assessment, planning, facilitation, and advocacy. Through communication and the identification of available resources, assists at-risk patients in identifying and obtaining services necessary to meet their physical and emotional needs. This will in turn reduce the incidences of child abuse. At-risk factors may include more than one of the following: Adverse Childhood experiences (ACES); Previous/prior DHS or foster involvement; History of abuse, neglect, no known social support; lives alone, homeless; Poor nutrition; Financial concerns; Repeated emergency department visits and or hospitalizations; Low functional status or cognitive deficit; Mental illness or substance abuse; Pervasive history of noncompliance.Essential Duties and Responsibilities
  • This position involves driving to visits at a client's home for assessment, follow-up, and providing resources coordination, patient education, and self-management education services to clients. These visits may also take place at other locations in the local community such as a Peak Visit clinic or library.
  • Serves as a consultant to medical staff and requests support from professional staff when required.
  • Assesses clients' psychosocial needs including socioeconomic and care deficits and makes the appropriate referral for services.
  • Assesses the client's willingness to learn.
  • Coordinates service planning with the client, family, or caregiver to maximize health care responses.
  • Coordinates and follows up on referrals.
  • Advocates and builds rapport with community agencies.
  • Coordinates communication with members of the healthcare team and educating the client, family or caregiver and care team about treatment options and community resources as well as psychosocial needs and socioeconomic status and deficits.
  • Coordinates care with various internal and external health teams and community partners.
  • Mentors and shares information with families in order to strengthen the parent/child relationship, assist parents in improving skills to optimize the home environment, educate parents in childcare, growth and development.
  • Develops training materials and providing training for PV volunteers, PV staff and partner agencies on educational materials and positive parenting techniques.
  • Ability to frequently travel inside and outside of the Colorado Springs area
  • Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
  • Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
  • Embraces cultural diversity amongst ourselves and our community.
  • Responsible for the human, financial, and material resources as well as data and information entrusted to us.
  • Strives to deliver the best outcomes and highest quality service.
  • Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
  • Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
  • Other duties may be assigned.
Supervision Exercised: NoneQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.Education/Experience:
Education: Minimum 4-year degree in human service field or related medical field OR equivalent experience required.
Experience: Minimum of 3 years' experience in case management, crisis intervention or client centered navigation and extensive knowledge of community resources required. 6 years of experience may be considered in lieu of bachelors.Computer Skills: Intermediate - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros; customize toolbars, import and insert graphs, embed Excel data, and elaborate reports; work with multiple worksheets, filter data, use integrate functions, and manipulate databases; customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttonsCertificates and Licenses:
  • Applicants must be at least 21 years of age or older to be an eligible driver on behalf of Peak Vista.
  • Valid Colorado driver's license and proof of insurance. Must meet and maintain driver criteria as prescribed by Peak Vista's insurance underwriter.
  • CPR Certification to be obtained within the first 90 days of employment.
  • CPST Certification to be obtained within the first 90 days of employment.
Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three (3). See Exposure Control Plan for details.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit.*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.comAlternatively, you can apply to this job using your profile from Indeed by clicking the button below:

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