
Global Security Design & Systems Manager
- Sunnyvale, CA
- $110,000-130,000 per year
- Permanent
- Full-time
- Lead and manage the security design and systems team, ensuring cohesive performance and client satisfaction.
- Collaborate with clients and global teams to ensure the delivery of security services aligns with program objectives.
- Track and analyze KPIs, client satisfaction, and program performance to drive improvements.
- Ensure budget accountability and provide regular financial updates to the client.
- Mentor and develop team members, fostering a high-performing and collaborative environment.
- Manage security services-related processes, procedures, and improvement initiatives.
- Provide clear and concise communications with both internal and external stakeholders.
- Lead the creation and presentation of QBRs (Quarterly Business Reviews) on KPIs/SLA compliance.
- Act as a key point of contact for addressing client concerns and program challenges.
- 3-5 years of management experience in the security industry.
- Bachelor's degree or equivalent combination of education and experience in security operations, facility management, or a related field.
- Strong leadership and team-building skills with a focus on fostering a high-performing environment.
- Experience managing contractors and third-party vendors.
- Proficiency in MS Office applications (Word, Excel, PowerPoint), Smartsheets, and Lenel systems.
- Strong interpersonal skills with the ability to manage sensitive information discreetly.
- Ability to travel domestically and internationally as needed, including occasional evening or weekend hours.
- Experience with high-end security system installations.
- Experience in a technical pre-sales or commissioning environment.
- Demonstrated ability to lead transformational change in a security environment.
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work