About CompanyMizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.Job SummaryThe Business System Analyst performs enterprise-wide research and analysis, resulting in written recommendations for a variety of strategies and solutions based on the business software applications used. The Business Systems Analyst participates in all phases of the software development lifecycle; leads requirements gathering and documentation; and serves as a liaison between business and Information Technology, partnering with business representatives at all levels of the company.The Business System Analyst assesses, initiates, refines and drives appropriate business software solutions. In addition, is also responsible for communicating to and educating end users on the software changes or new product functionality.Responsibilities:
Develop solution documents and approaches for challenging business problems.
Put User Experience first in all solution design.
Provide customer service support to all employees in a professional and friendly manner.
Identify areas of improvement for services provided both internally and outward-facing; including measuring and reviewing technology trends as directed by management.
Partner with other departments to identify and analyze systems technical problems related to the collection, integration, and validation of data for routine requests for use.
Work with different functional areas across the company to identify, research, and resolve complex data issues in a timely manner with minimal impact to the integrated system.
Participate in project meetings both internally and with other departments and report on the status of analytical tasks and project work.
Assist in the development, compliance and implementation of company policies and procedures.
Troubleshoot issues with minimal guidance, identify data related problems and provide scalable solutions.
Manage technical scope and provide hands-on expert level assistance.
Develop application documentation and performs maintenance and support.
Perform other duties as assigned.
EDI
Assist in setup and maintenance for inbound and outbound SFTP accounts.
Manage ongoing file transfer processes including:
PGP encryption/decryption setup
Outbound file feed automation
Management of SSH & PGP keys
Inbound file feed automation with partners
Analyzing business systems, networking configurations, and data storage facilities.
Building customized data interchange systems for cross-company or department use.
Testing and debugging the system.
Gathering user feedback on the accuracy, efficiency, and functionality of the system.
Deploying completed systems and providing maintenance support.
Partner with various functional areas across the company to collect, analyze, and test document data related to the use of EDI in SAP.
Provide cross-functional business support to identify, prioritize and solve problem and issues related to EDI transactions.
Collaborate with business partners, project managers, business and systems analysts, developers, and testers on a daily basis and maintain strong relationships with business and IT partners.
Fully understand and manage the day-to-day use of EDI in SAP, including the impact on SAP master data that results from EDI transactions among the various SAP modules.
Define and document EDI requirements for system upgrades, modifications and redesign for SAP modules.
Create and or modify standard operating procedures describing our use of EDI.
Develop & prepare metrics that can be used to measure EDI activity and quality levels and report on their status
Identify opportunities or obstacles concerning EDI accuracy, data integrity, and relevance.
Perform and oversee EDI/XML mappings, custom reporting, and notifications.
Monitor daily EDI/XML processing, reviewing report and log files.
Work with trading partners and internal function teams to troubleshoot data and mapping issues.
Monitor Trading Partner for mapping changes and continued operations.
Perform other duties as reasonably requested by management.
Business Intelligence – Analytics and Insights
Develop, maintain, and optimize reports and dashboards in SAP SAC, Qlik, and Power BI.
Collaborate with business users to gather requirements, define KPIs, and translate needs into technical reporting solutions.
Ensure data accuracy and consistency by validating outputs against source system, Salesforce, and data warehouse records.
Support data warehouse operations, including:
Assisting in ETL processes and data loads from SAP, Salesforce, and other sources.
Monitoring data quality and resolving discrepancies.
Documenting data lineage, definitions, and transformations.
Partnering with data engineers to optimize data models and queries for performance.
Integrate data from SAP ERP, Salesforce, and other enterprise systems into BI platforms.
Build and maintain data pipelines and integration logic between Salesforce and reporting environments.
Apply data governance and compliance principles to reporting, including access controls and sensitive data handling.
Participate in data warehouse and integration testing, troubleshooting, and performance tuning activities.
Stay informed about new features and best practices in SAC, Qlik, Power BI, Salesforce reporting, and modern data warehouse technologies.
Document reporting processes, data models, integration workflows, and business rules for knowledge sharing and auditing.
SD - Sales & Distribution
Design, implement, deploy Quote to Cash solutions
Functional ownership of Quote to Cash
Configure and develop Sales & Distribution based on requirements analysis
Variant Configuration
Configure 3rd Party Shipping solutions
Advise company on SAP best practices for SD module while ensuring the solution meets the business users needs
Support functional integration with other Enterprise Applications
MM - Materials Management
Design, implement, deploy Supply Chain Solutions
Functional ownership of SAP MM/QM/PLM/SRM
Configure and develop SAP MM/QM/PLM/SRM based on requirements analysis
Advise company on SAP best practices for SAP MM/QM/PLM/ SRM modules while ensuring the solution meets the business users needs
Support functional integration with other Enterprise Applications
PP/QM - Production Planning/Quality Management
Design, implement, deploy PP/QM solutions
Functional ownership of SAP PP/QM
Configure and develop SAP PP/QM based on requirements analysis
Advise company on SAP best practices for P/QMP modules while ensuring the solution meets the business users needs
Support functional integration with other Enterprise Applications
FI/CO - Finance and Controlling
Design, implement, deploy Financial solutions
Support SAP financial solutions for finance, accounting, cost controls, executive controls, treasury,
Support enhancements of the General Ledger, Accounts Receivable, Accounts Payable, Treasury
/ Banks, Controlling, Project Systems and Funds Management.
Configure Tax Software
Advise company on SAP best practices for FI/CO module while ensuring the solution meets the business users needs
Support functional integration with other Enterprise Applications
Master Data
Create, maintain and verify SAP Master Data (e.g. Pricing, Customers, Materials, etc.)
Functional ownership of SAP Master Data
Develop & perform periodic audits of master data processes and data integrity. Recommend and complete changes when gaps are identified.
Advise and support business users on Master Data structure and processes
Manage the master data structure in SAP, including the interaction of master data amongst various Enterprise Applications
Provide cross-functional business support to identify, prioritize and solve problems and issues related to master data
Collaborate with business partners, project managers, business and systems analysts, developers, and testers daily and maintain strong relationships with business and IT partners
Analyze data input files to understand the structure of existing data sets and how they map to requirements
Create, document and/or modify standard operating procedures for master data to support business initiatives and to improve the flow of master data
Improve the quality of process outputs by performing root cause analysis and removing the causes of defects in processes or in master data itself
Proactively identify opportunities or obstacles concerning master data accuracy, data integrity, and relevance
Perform data entry and review data entered
Develop & prepare master data metrics and report on their status
Qualifications & Requirements:
Requires 1-2 years of related experience; minimum of one-year experience in Sales Operation/ Customer Service or Finance
Bachelor's degree in Business or Computer Science
1-2 years of experience with applications with at least 2 years of SAP
A strong understanding of at least one pertinent business application area (e.g. SD, MM, PP, QM, FI/CO, Success Factors).
Ability to translate complex business problems to organized, clear and concise business requirements.
Proven ability to manage multiple activities of varying complexities while prioritizing critical tasks and issues.
Strong communication skills – verbal and written skills required.
Ability to meet tight deadlines and juggle competing priorities.
Strong time management and organizational skills.
Must be proficient with Word, Excel, Visio, and Power Point.
Experience in data cleansing and data transformation activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Salary Range: $74,000- $84,000 + potential annual bonus + comprehensive benefits package
