Customer Service Representative (CSR)

Apt-Cnt-Exec

  • USA
  • $50,000-60,000 per year
  • Permanent
  • Full-time
  • 7 days ago
  • Apply easily
We are seeking a driven and customer-focused individual to join our team as a Customer Service Representative. In this role, your primary responsibility will be to ensure the success and satisfaction of our current customers while offering support in a professional and friendly manner. If you are passionate about assisting others and thrive in a customer-centric environment, this position is perfect for you!Responsibilities:
  • Educate customers on the features and benefits of our products and services.
  • Address customer inquiries and resolve any service-related issues.
  • Identify potential sales opportunities.
  • Promote additional products to existing customers through upselling and cross-selling.
  • Serve as a positive representative of the company at all times.
Requirements:
  • Prior experience in customer service is preferred.
  • Proven track record of delivering excellent customer service.
  • Ability to manage challenging customer interactions effectively.
  • Strong communication and interpersonal skills.
  • Analytical and adept at problem-solving.
  • Capable of working independently with minimal supervision.

Apt-Cnt-Exec