FE General Technician 3

• Drive independently to stores on a daily basis as assigned.
• Perform various preventive maintenance tasks and procedures to building and equipment.
• Troubleshoot issues and repair equipment.
• Assist in performing component replacement.
• Navigate and investigate electronic controls interfaces.
• Maintain an accurate and organized inventory of parts.
• Operate equipment, vehicles, powered industrial trucks and aerial lifts safely.
• Clean and maintain company service vehicles, if one is assigned.
• Orally communicate with store personnel regarding the proper use of equipment as it relates to repeat calls and overtime.
• Utilize company email system to send and receive messages.
• Properly complete all repair, labor, parts purchasing and usage documentation in a timely fashion.
• Comply with all department and company policies and procedures.
• Assist other skilled trade technicians in repairs as requested.
• Audit registered store equipment identification lists.

• Some of the Leadership Behaviors needed to successfully perform this position are:
• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

• High school diploma or equivalent
• 3-5 years’ proven electrical/mechanical maintenance experience and satisfactory overall performance
• Ability to use manufacturer interface software
• Must hold and maintain a valid driver’s license
• Basic knowledge of Microsoft Office
• Ability to work a flexible schedule, including nights, weekends, holidays and overtime when necessary

• Experience reading engineering drawings, manuals and schematics
• EPA Type 2 Certification
• Supervisory experience

• General Technician 4
• Fuel Tech 2
• Plumber 2
• Electrician 2

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