
Assistant Store Manager - Brighton
- Boston, MA
- Permanent
- Full-time
- Provides direction and supervision of employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers using established policies and procedures.
- Opens and closes the store at the proper times and performs mid-shift duties
- Knows budgeted sales quotas and assists the manager in achieving those goals by completing daily budget sheets, pushing and pulling inventory, and accurately pricing high-end merchandise, offering excellent customer service, and ensuring the store opens on time and is kept clean.
- Builds and maintains a motivated and efficiently trained sales staff. Informs staff of promotions, policies and procedures. Trains and evaluates employee’s performance. Provides performance feedback to Store Manager.
- Completes weekly/daily sales reports, upkeeps inventory, orders stock, maintains sales log, processes staff payroll, schedules personnel, and tallies money daily.
- Displays and merchandises stock in order to create an appealing and conducive selling environment.
- Manages customer complaints regarding salespeople, merchandise and/or store policy in a tactful and efficient manner.
- Performs work activities of subordinates, such as cleaning and organizing racks and displays and selling merchandise.
- Works with program staff to provide a rewarding and effective training experience for program participants. Schedules daily tasks, evaluates performance and makes recommendations to program coordinator.
- Knowledgeable of all policies and procedures and assures compliance.
- Performs other duties as assigned.
- Position requires a high school diploma or equivalent, a minimum of 3 years of retail sales experience, and a minimum two years supervisory experience.
- Must have strong leadership skills and must be able to train, develop and motivate staff. Must have good team building skills.
- Must be able to drive sales and have a strong customer focus.
- Incumbent must be able to work with a diverse group of customers and staff, and with individuals with disabilities.
- Incumbent must also have the ability to determine when to direct a problem situation to a supervisor.
- Satisfactory results of all required background checks.
- While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
- The employee is frequently required to move racks, bins and stock, and must lift and/or move up to 10 pounds frequently and up to 25 pounds occasionally.
- Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus.
- Position requires standing for long periods of time.
- The position is located in a normal retail store environment with frequent contact with the general public.
- The noise level is typically moderate.
- The incumbent is frequently exposed to dust in the store environment.
- The incumbent may at times be required to travel to another store location.
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