
Senior Specialist, Regional Accounts
- Westminster, CO
- $85,100-118,760 per year
- Permanent
- Full-time
- Account Management: Develop and maintain strong, long-term relationships and execute strategic plans within assigned accounts, leveraging market insights and customer relationships to identify opportunities to drive mutual growth of revenue, share and volume.
- Customer Relationship Management: Operate as the primary point of contact for contracted customers, cultivating and maintaining strong, long-lasting relationships, serving as a trusted advisor and addressing any issues or concerns in a timely and professional manner in line with company standards and processes.
- Negotiation:
- Lead or support contract negotiations and renewals(based on contract size / complexity), ensuring favorable terms for both the company and the customer
- Negotiate settlements for large claims (e.g., quality disputes, obsolete inventory)
- Sales Forecasting and Reporting: Develop accurate sales forecasts and monitor progress against financial targets, identifying areas for improvement or adjustment.
- Product Knowledge and Expertise: Demonstrate in-depth knowledge of the company's portfolio of offerings to effectively communicate value propositions and address customer needs.
- Market Analysis and Intelligence: Funnel market intel, including industry trends, competitive threats, and growth opportunities, to internal strategy and business development teams to inform sales strategies and tactics.
- Cross-Functional Collaboration: Collaborate closely with internal teams such as supply chain, quality, AR, finance, and marketing to coordinate efforts and deliver seamless customer experiences from inquiry to delivery.
- Issue Resolution: Escalate and resolve supply assurance issues in partnership with supply chain teams.
- Inventory Management Support: Support Customer Success Management team in resolving slow-moving and obsolete inventory issues with key accounts, implementing strategies to minimize waste and optimize inventory turnover.
- Proactive Resource Management: Anticipate challenges and opportunities such as shortages, downtime, new product configurations, and dynamic customer needs to proactively manage internal resources to drive prioritization and maximized results.
- Contracts: Ensure compliance of all contracts.
- Communication and Interpersonal Skills: Ability to build rapport, communicate and influence others, work cross functionally
- Self-motivated, results-oriented, and able to work independently as well as part of a team.
- Strong communication, negotiation, and interpersonal skills. Ability to analyze data and develop strategic plans.
- Contract Negotiation experience
- Business Acumen: Strong understanding of the company's products, services, and the industry
- Customer Service Skills: Provide excellent customer service and ensure customer satisfaction
- Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for three (3) or more days per work week (with core collaboration days of Tuesday, Wednesday and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]
- Hiring Salary Range: $85,100 - $118,760 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
- This role will be eligible to participate in the annual incentive compensation plan.
- Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.
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