
Sr Program Manager, Tech- Data Labeling
- Sunnyvale, CA
- Permanent
- Full-time
- Define and drive end-to-end execution of large-scale annotation programs across multiple data types.
- Collaborate with ML, product, and data operations teams to scope and prioritize labeling needs.
- Own vendor engagement: onboarding, SLA management, training, and quality reviews.
- Build feedback loops between annotators and model performance to inform labeling strategies.
- Create dashboards and reporting mechanisms to track labeling velocity, quality, and cost.
- Lead initiatives to improve labeling efficiency through tooling enhancements and process automation.
- Be the voice of labeling in cross-functional forums-translating model needs into operational plans.
- 6+ years of program management experience, ideally in ML ops, data labeling, or AI infrastructure.
- Proven track record managing multi-vendor operations or global labeling teams.
- Strong understanding of ML lifecycle stages and the importance of annotated data quality.
- Experience defining SOPs, audit mechanisms, and workflows for scalable data labeling.
- Proficient in tools such as Jira, Asana, or Airtable for program tracking. In addition having deep understanding on ML Operations labelling tools is added advantage
- Strong analytical and communication skills; ability to synthesise feedback from ML, ops, and product stakeholders.
- Exposure to LLMs, foundation models, or active learning-based data curation.
- Familiarity with annotation for multimodal inputs (e.g., Audio, Video, Image, Text, Documents, OCR based forms etc)
- Experience managing budgets, metrics, and KPIs across distributed teams.
- Knowledge of quality scoring frameworks, inter-annotator agreement (IAA), or QA loop design.
- Technical background (e.g., in ML, data science, or engineering) is a plus.