Seasonal Retail Associate
Duluth Trading
- Spokane, WA Valley, WA
- $17.00-17.68 per hour
- Temporary
- Part-time
- Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do.
- Understand how to layer personalized service into each area of interaction from greeting to fitting room to register.
- Effectively communicate sales and promotions.
- Understand the importance of email capture as part of sales and service and executes to standard.
- Respond proactively and be empowered to provide positive resolutions to customer concerns.
- Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.
- Assist in receiving, processing and replenishing merchandise.
- Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready.
- Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
- Accurately and efficiently process all register transactions.
- Adhere to all company policies, procedures and practices.
- Perform any other duties as directed by management.
- High school diploma or equivalent.
- Retail experience is preferred but not necessary.
- Customer Centric.
- Takes pride in a job well done and shows ownership in the store.
- Operates with integrity and trust.
- Excellent communicator and listener.
- Collaborates and functions as part of a team.
- Performs other duties as directed.
- Must be able to stand or walk for up to eight hours a day.
- Frequent reaching and bending and twisting – below waist and above shoulders.
- Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
- Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
- Ability to climb ladders, reach and bend.
- Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
- Use of a computer up to 60 % of the time throughout the day.