Service Administrator
Bentley Truck Services
- New Castle, DE
- Permanent
- Full-time
- Sick/PTO
- Paid Holidays
- Competitive Wage
- Generous 401k match.
- Medical, Dental, Vision
- Employee Referral Bonus
- Company Paid Life Insurance
- Supplemental Life, LTD, STD, etc.
- Work with management team to help assign proper techs to complete tasks.
- Participate and complete Manufacturing training to obtain certifications.
- Help assure staff is working safely, accurately, and efficiently.
- Provide input on Technicians development.
- Mentor technicians to provide guidance to enhance their overall development.
- Update customers to status of repairs and maintenance.
- Process repair orders and paperwork
- Ability to work safely and promote safety in the workplace.
- Ability to stand for long periods.
- Ability to use PC to update work order status and explain maintenance and repairs.
- Ability to monitor multiple reports and control time management
- Ability to explain verbally and written form the status of work orders.
- Ability to keep management aware of any concerns on floor.
- Must be dependable.
- ASE Certifications, preferred but not required. Goal would be to have this individual fully certified.
- At least 2+ years of automotive or commercial truck service advisor experience required
- Excellent verbal/written communication skills
- Excellent customer service skills