
General Manager
- Portland, OR
- $120,000-150,000 per year
- Permanent
- Full-time
- Accountability and follow-through – Proactive and dependable, you ensure nothing gets overlooked. You're comfortable raising concerns, clarifying assumptions, and acting with urgency.
- Clear and honest communication – Direct and consistent in how you communicate at every level. You listen closely, address conflict head-on, and never avoid tough conversations.
- Emotional intelligence – Calm under pressure and confident working with a wide range of personalities. You lead with empathy, self-awareness, and humility.
- Strategic thinking – You anticipate roadblocks, keep priorities aligned with business goals, and connect operational decisions to financial results.
- Operational insight – Detail-oriented and process-focused. You understand how work flows across teams and are comfortable improving systems in both small and large-scale settings. Able to effectively manage resources, processes, and time, multi-tasking abilities, ensuring efficient operations.
- People development – Committed to building strong teams. You know your people, develop their strengths, and foster a culture of growth and ownership.
- Serve as the single point of accountability for all operations
- Collaborate with leadership on EOS-style planning, KPIs, and structured leadership meetings
- Drive continuous improvement through clear priorities, reporting, and issue resolution
- Ensure efficient yard, fleet, and dispatch operations with hands-on visibility
- Own compliance of all Federal and State Regulatory Standards (OSHA, DOT, EPA, FMCSA, DEQ, and other standards).
- Maintain audit readiness and ensure completion of all required safety and regulatory tasks
- Implement and manage operational systems, SOPs, and performance dashboards
- Support technology and facility infrastructure as needed
- Coach and develop frontline managers; build trust and team accountability
- Promote cross-training, clear communication, and values-driven leadership
- Maintain low turnover rates with a culture of consistency, ownership, and recognition
- Strengthen relationships with vendors, customers, and community partners
- Support sales of ferrous and non-ferrous scrap as needed
- Represent the company in industry associations, external initiatives and workforce development efforts
- 1 Month: Shadow operations across departments; build trust; learn workflows and EOS basics
- 3 Months: Strong rapport with team; understand "what and why" of operations
- 6 Months: Begin process improvements; lead L10s; apply EOS principles
- 12 Months: Own operations; improve profitability, reporting, and team development
- 3+ years of proven operations leadership in fast-paced, regulated industries (e.g., recycling, manufacturing, logistics, wholesale), managing both field and office-based teams
- Proven experience mentoring frontline and mid-level managers, implementing systems and supporting strategic planning
- Solid understanding of Federal and State (OSHA, DOT, EPA, FMCSA, DEQ, etc.) compliance requirements
- Tech-savvy and quick to learn new software, databases, and tools
- Bachelor’s degree in business, logistics, engineering, or related field (or equivalent experience)
- Background in the metal recycling industry
- Bilingual in Spanish and English
- Comfortable working with ownership in founder-led or privately held businesses
- Experience in mid-size or larger organizations
- MBA or other relevant advanced degree
- Skilled in strategic planning and execution
- Award-winning workplace – Recognized as a Best Place to Work in Oregon and Southwest Washington in 2024 and 2025, with 97% employee engagement
- People-first culture – Employees are known by name and feel seen, supported, and respected by leadership and peers
- Approachable leadership – Managers and owners are present, engaged, and invested in your growth
- Meaningful recognition – Contributions are celebrated through bonuses, family support, and day-to-day appreciation
- Work-life flexibility – We offer support when life happens, helping employees stay focused and energized
- Shared vision and ownership – Employees trust the company’s direction and play an active role in shaping its future
- Be Responsive
- Be Honest
- Be Safe
- Be Together
- Be Better