JUNIOR TECHNICAL OPERATIONS SUPPORT SPECIALIST

Ithaca College

  • Ithaca, NY
  • $25.50 per hour
  • Permanent
  • Full-time
  • 1 month ago
Job Category: Academic and Student ServicesJob Description:Job Summary:Provide technical support involving the set-up, testing and operational instruction of production, post-production and classroom technology equipment within the production and instructional facilities of the Roy H. Park School of Communications. Provide initial diagnostic evaluation of existing technologies. Maintain repair and inventory records and carry out maintenance procedures. Participate in the safety protocol approval process for film/video locations.Job Responsibilities:
  • Operational & Technical Support: Deliver hands-on assistance to faculty and students in the operation of classroom and studio technology, ensuring effective use of all multimedia and computing resources.
  • Production and Post-production Equipment Demonstration: Instruct and demonstrate the correct use of production and post-production equipment, ensuring best practices and safe handling procedures are followed.
  • Software Access & Instruction: Provide guidance and training on accessing and navigating various software applications essential for classroom and studio productivity.
  • Equipment Setup & Installation: Set up, install, test, and wire audiovisual (AV) and studio equipment, ensuring functionality and reliability across classroom and production environments.
  • Preventative Maintenance: Execute an on-site maintenance schedule, including periodic hardware and software upgrades to ensure optimal performance of classroom and studio equipment.
  • Systems Knowledge Development: Cultivate knowledge of media production, workstation hardware, peripheral devices, and a working understanding of Ithaca College's computing systems, software products, and network environments.
  • Safety: Ensure the safe operation and use of production and post-production equipment by students.
  • Location Approvals: Participate in the review and approval process of on- and off-campus requests for film/video locations to ensure safety protocols are addressed.
  • Production and Post-production Equipment Proficiency: Acquire and maintain comprehensive knowledge of all relevant technologies and tools.
  • Perform other duties as assigned.
Qualifications:Formal training beyond high school and previous experience working with production and post-production technology and computer systems hardware and software or the equivalent combination of education and experience, good organizational, interpersonal, oral and written communication skills, ability to test, install, demonstrate, and maintain production and post-production technology and computer equipment is required. An associate degree in electronics or information technology is preferred.This position is 40 hours per week, 52 weeks per year.Application Instructions:Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 orIthaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.Visa sponsorship is not provided for this position.Hiring Rate:$25.50 per hour.We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:
  • Healthcare including vision and dental
  • Generous Paid Time Off Policies
  • 403B Retirement Savings Plan with Matching Employer Contribution
  • EAP
  • Flexible Work Plans
  • Educational Benefits
  • Career-Enhancing Trainings
  • For an overview of our benefit offerings, please visit
In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.About Us: At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger's as one of the top 10 places to live in the United States.To learn more about Ithaca College, visit us at

Ithaca College