Retail Assistant Manager
- Sacramento, CA
- Permanent
- Full-time
- Champion a customer-first culture, ensuring each team member understands the importance of making every visit special.
- Support the Store Manager in leading and motivating a team dedicated to providing an outstanding customer experience.
- Lead by example on the floor, providing exceptional customer service and handling escalated customer interactions with professionalism and care.
- Encourage team development, coaching team members to enhance their product knowledge and sales skills.
- Manage daily operations, including inventory control, merchandising, and maintaining a clean, organized store environment.
- Assist in setting and achieving sales goals, tracking key performance metrics, and celebrating team successes.
- Strong commitment to customer service with a passion for going above and beyond.
- Natural leadership skills with a collaborative approach to team success.
- A love for technical outdoor gear—enthusiasm for our products helps create a stronger connection with customers.
- Problem-solving skills and the drive to provide complete, practical solutions for customers.
- Strong adaptability and resourcefulness to meet the varied needs of customers and the challenges of retail.
- Engaging: Approachable, fully involved, and committed to supporting team and customer needs.
- Energetic: Driven to get things done and inspire others to do their best.
- Grit: Resilient and passionate about achieving team goals.
- Competitive: Always aiming to improve and raise the bar for customer service.
- Assertive: Confident with a strong sense of self and values.
- Competitive hourly wage with performance incentives.
- Health, dental, and vision insurance.
- Employee discounts on 5.11 gear—outfit yourself and get ready for adventure.
- Opportunities for career advancement within a supportive, team-oriented culture.
- The chance to be a part of something bigger than retail: we are in the business of inspiring adventure.