Events CoordinatorSports Facilities Management, LLC - Rocky Top Sports WorldLOCATION: Gatlinburg, TNDEPARTMENT: OPERATIONSREPORTS TO: OPERATIONS MANAGERSTATUS: FULL-TIMEABOUT THE COMPANY:The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.Rocky Top Sports World is an 80-acre sports complex located in the heart of the Great Smoky Mountains offering seven outdoor fields and an 86,000 square foot indoor venue equipped with six basketball courts. Rocky Top Sports World is a member of the , the nation's largest and fastest growing network of sports facilities and is operated by the industry-leader in outsourced operations, Sports Facilities Management. For more information on our facility, visit www.rockytopsportsworld.com or call 865.325.0044.POSITION SUMMARYThe Events Coordinator will be responsible for assisting in organization, set-up, and management of events. This position provides direction, training, and development opportunities to part-time staff during events. The Coordinator will work closely with individual event owners as well as other internal departments (Operations, Marketing, etc.) in order to successfully accomplish these responsibilities.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner
Communicates and coordinates courteously and effectively in a family friendly manner with customers, city/county staff, officials, sponsors, volunteers and other outside organizations
Represents the facility at organization meetings to promote the facility's events
Coordinates, directs, and participates in setup and breakdown for all events
Assist with development of local programming, camps, clinics and special events
Assist Facilities and Grounds Manager as needed for events
Assist marketing and business development with promotion of events
Assists with maintaining and controlling inventory of supplies and/or equipment used for events
Participate in post-event evaluation for all events to identify opportunities for improvement of future events
Assist with maintaining consistent records regarding event booking, promotion and performance
Responsible for retail and merchandise sales
All other duties as assigned
MINIMUM QUALIFICATIONS:
A bachelor's degree in recreation, sports management, or related field preferred
1-3 years of experience in facility or event management, sports administration or a related field preferred
Working knowledge of multiple sport rules, regulations, and field/court set-up
Must have excellent interpersonal, problem solving and negotiating skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be willing to work a flexible schedule, including evenings, weekends, and holidays required
Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 40 pounds waist high
May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
