Driver Support Billing Specialist I
Covenant Logistics
- Chattanooga, TN
- Permanent
- Full-time
- Answer’s billing phone calls in a prompt, professional, and timely manner. Works with vendors and Driver Support Triage 1 and 2 agents on billing discrepancies or questions.
- Prints and prepares invoices, enters invoice charges in asset maintenance system using VRMS codes, creates Virtual Payments, and sends payments to vendor
- Keeps on ongoing spreadsheet of invoice status by when it was received, paid, and completed each day.
- Meets established deadline of invoice payment to vendors.
- Handles minor to medium level invoice issues.
- Works closely with and maintains a strong line of communication with many Company departments and external vendors.
- Ability to adapt to changes and additions to job tasks as this role evolves with the development of the department.
- Must have the ability to work from home if/when necessary.
- Must have stable internet with speeds adequate to run necessary applications for the job when working from home.
- Must have environment conducive to call center work when working from home.
- Must be able to work independently with minimal supervision.
- Customer service oriented
- Preferred Knowledge of Mechanical VMRS coding
- Preferred Knowledge of Class 8 Truck Warranty
- Effective problem-solving skills
- Strong communication skills
- Ability to work in a fast-paced environment.
- Ability and desire to learn new skills and tasks.
- Geographical knowledge is a plus.
- Strong knowledge Office 365, Word, Excel, Outlook
- Ability to multitask.
- Strong Organizational skills
- Detail Oriented
- Required: High school diploma or equivalent, some college a plus.
- Preferred: 0-2 years of billing experience
- Pay Range: $19.20-$29.90
- Pay Grade: 6
- 401(k) Match: Build your future with our generous company match.
- Serious Health Condition Pay: Financial protection when it matters most.
- Medical, Dental & Vision Insurance
- Telemedicine Access
- Company-Paid Short & Long-Term Disability Coverage
- Health Savings Account (HSA)
- Company-Paid Life Insurance
- Generous Paid Time Off (PTO)
- Paid Company Holidays
- Time off to Volunteer
- Casual Dress Code: Dress for your day.
- Tuition Reimbursement: Advance your education with financial support.
- Employee Discount Program: Exclusive savings on everyday essentials and more.
- Dependent Care Flexible Spending Account (DFSA)
- Adoption Assistance: Meaningful support for growing families.
- Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
- Pet Insurance: To protect your furry family members