Transaction Clerk
OmniSource
- Toledo, OH
- Permanent
- Full-time
- Ensure accurate data entry for payment schedules and invoicing processes for customers.
- Communicate effectively with different departments to gather necessary information.
- Handle incoming phone calls from customers.
- Assist the marketing department as needed.
- Generate customer reports upon request, both internally and externally.
- Utilize telephone and email communication in an office setting.
- Understand and apply company policies.
- Demonstrate strong communication skills with employees, management, and customers.
- Exhibit proficient writing skills for completing necessary paperwork.
- Utilize strong computer skills, particularly in Microsoft Word and Excel.
- Ability to prioritize tasks effectively and manage multiple assignments simultaneously.
- Complete assignments with attention to detail and within specified timelines.
- Provide strong customer service support.
- Knowledge of the SAI system is an advantage.
- Utilize strong math and analytical skills to ensure accuracy in financial transactions and reporting.
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience in transaction processing or a related field.
- Strong proficiency in Microsoft Office applications, particularly Word and Excel.
- Excellent organizational and time management skills.
- Exceptional interpersonal and communication abilities.
- Detail-oriented with a focus on accuracy in work.
- Ability to work independently as well as part of a team.
- Prior experience with customer service is preferred.