
Sys Design Architect IV
- West Greenwich, RI
- $74,961-164,800 per year
- Permanent
- Full-time
- Pre-Sales Support – provide leadership, business understanding and technical expertise to facilitate alignment on a full solution regardless of proposed scope. Lead the technical activities through proposal development, solution costing, and delivery planning.
- Systems Delivery – be the owner of the complete solution for customers, providing inputs to the process (technical strategy, gap analysis) and collaborating with teams through the process (product architecture, product management, infrastructure, training).
- Account Management Support – act as the go-to person for post-sales customer and account teams in roadmap planning, critical problem solving and architecture solutioning.
- Technology Expertise – Ability to understand and craft architectures for customer solutions working alongside the product architecture team and other technical SMEs. Broad understanding of solution technologies such as software, data, networks, operations, and cloud platforms. Cloud experience is an advantage.
- Business understanding – Ability to grasp the business needs of our customers and arrive at a solution that meets or exceeds these. The ability to bridge the gap between these two domains is a key skill of the system architect.
- Innovation – An open mind to try new ways to solve existing and new problems, whilst ensuring the ability to provide a stable and robust system.
- Leadership - Your leadership presence must positively influence technology decisions on a site basis. Ability to build capable teams of leaders that will execute a project delivery. Being able to coach the team, grow and develop leaders within the teams that they are given – and to rate those leaders on a regular basis – is a key job role.
- Decision Making – Ability to act as key technology decision makers for projects and for major decisions for a site (in services). Be able to gather the required information, reach out to relevant experts, and make good tactical/strategic decisions on behalf of Brightstar for the customer solution.
- Good communication – Ability to convey ideas to external stakeholders and internal stakeholders in a clear and simple manner. Able to build bridges between teams that are instrumental in the success of a project.
- Management - There are large teams allocated to a delivery project, and although you are not responsible for directly managing a project delivery, you are responsible for ensuring the success of the project through the oversight of the technical leaders assigned to the project. Ultimately, be accountable for the solution quality of a delivery and have a team that executes the delivery on your behalf.
- Bachelor’s degree in an IT field or equivalent work experience, with at least 5 years of experience in a business systems analysis role or as a product owner, managing a complex product or feature within an enterprise
- A strong understanding of product management and agile software development methods, applied concepts and tools in modern product management and product design
- Ability to travel (up to 15% of time)
- Ability to work across multiple time zones if required
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership