Lending Systems Administrator
STCU
- Liberty Lake, WA
- Permanent
- Full-time
- Paid time off—plus 11 paid holidays!
- Medical, dental, vision and life insurance
- Training and career development
- Success sharing plan
- 401(k) matching contributions
- Tuition reimbursement
Salary range: $40.03 - $56.04Job DescriptionThe Lending Systems Administrator assumes the responsibilities of lead system administrator and as the credit union’s lead subject matter expert for the assigned lending platform. This requires providing best practice recommendations, identifying areas for enhancement and opportunity, hands-on development and maintenance, escalated issue/ticket support and the general day to day upkeep, troubleshooting, and support of the platform.Core Job Requirements/Outcomes
- Maintain and enhance the core lending system by designing and implementing approved change requests by creating new loan products, workflows, input forms, codebase assemblies, plugins and standalone applications.
- Provide support to end users by responding to their daily questions, reviewing concerns and ensuring proper usage of the system. This includes troubleshooting, timely error resolution and coordination of support requests directly with escalated tech support.
- Ensure the soundness and security of the lending system by maintaining user roles and profiles, security settings, role hierarchy, access levels and other control measures.
- Coordinate with the Lending Compliance and Quality Administrator in ensuring the lending system is functioning consistently in accordance with applicable laws and regulations.
- Maintain the point of sale (POS) solutions for successful delivery of loan applications, borrower documents and status notifications, partnering with our Brand Marketing team to ensure proper branding of the POS.
- Review release notes in for upgraded versions of the lending system and other integrated applications. Perform quality assurance testing and coordinate user acceptance testing with the appointed testing group.
- Write or modify application programs according to standards utilizing modern programming languages/technologies and applies industry standard software development best practices.