Operations Manager

Kaufman Container

  • Cleveland, OH
  • Permanent
  • Full-time
  • 26 days ago
  • Apply easily
Operations ManagerReports to Vice President, OperationsJob DescriptionManagerial responsibility for the effective utilization of all Special Services Production Departments' personnel and equipment. Prepare and update production schedules. Interface with Sales, Purchasing, Customer Service, Art, Quality, Shipping, Maintenance, Production Departments, and Temporary Staffing Agencies to accomplish company objectives.Essential Functions
  • Accountable for the profitability, cost containment, and control of assigned departments regarding product quality, labor, materials, utilities, and equipment utilization.
  • Manage all aspects of Production, including employee training, motivation, engagement, and performance evaluation.
  • Enforce company policies and procedures consistently and effectively.
  • Prepare and update the production schedule to ensure efficient job flow and resource allocation.
  • Verify inventory levels on blank bottles and other production materials.
  • Prioritize orders and machine assignments by shift to optimize throughput.
  • Monitor and compare actual production costs to standard costs, identifying variances and corrective actions.
  • Update the weekly open order report with current job status and production timelines.
  • Manage staffing schedules to optimize headcount, reduce costs, and control overtime.
  • Approve supervisor time-off requests via iSolved by Ahola.
  • Continuously evaluate and improve processes and procedures. Proactively suggest and implement operational improvements to enhance efficiency, service, and quality.
  • Facilitate clear communication between Production and Sales to resolve open issues and provide timely updates on schedule status.
  • Ensure all production jobs are accurately closed promptly.
  • Coordinate and oversee clerical production support activities.
  • Collaborate with production supervisors to resolve daily operational challenges (e.g., inventory, Epicor, job status, scheduling).
  • Issue monthly production reports for leadership review and analysis.
  • Serve as backup to the Art Department, including preparing pricing quotes for preliminary decorating reviews and updating the Preliminary Reviews Data Log.
  • Place orders for new tooling and record tooling item numbers and associated costs in the Vendor Tooling Cost Log and Special Services Tooling Information Log.
  • Lead Kaizen events to drive continuous operational improvements, actively engaging associates and cross-functional teams.
  • Champion the Lean Daily Management System by fostering a culture of problem solving, team engagement, and alignment of resources.
  • Develop workforce skill development plans using a training matrix and training development tools.
  • Create and implement operational plans that optimize Safety, Quality, Delivery, Cost, and Training metrics.
Additional Responsibilities
  • Collaborate with Art and Quality Departments on costing, BOM accuracy, and related process improvements.
  • Perform other duties as assigned to support the company's Mission, Vision, and Values.
  • Member of the Middle Management Team.
Qualifications
  • College graduate – Bachelors degree (preferred).
  • Minimum of 5 years of industrial management experience (preferred).
  • Experienced in implementing Lean Manufacturing practices. Green Belt certification or higher (preferred).
  • Proficient in Microsoft Office applications, including Excel, Outlook, Visio, and Power BI.
  • Must have experience working in ERP systems, preferably Epicor. Able to troubleshoot and resolve system issues independently.
  • Strong written and verbal communication skills. Ability to communicate with internal teams, suppliers, and customers.
  • Capable of effectively directing teams and aligning them with department and company priorities.
Must be a self-motivated team player who demonstrates

Kaufman Container