Accounts Receivable Coordinator
Presbyterian Senior Living - Administrative Office
- Dillsburg, PA
- Permanent
- Full-time
- Two to four years Accounts Receivable experience, preferably in a healthcare environment
- Experience and knowledge of state and federal laws pertaining to Medicare and Medical Assistance preferred
- Prior experience with computerized accounting systems required
- Strong problem-solving skills required
- Knowledge of Microsoft Office (including Word, Excel) required
- Must be able to provide excellent customer support
- Demonstrated organizational skills, attention to detail and ability to prioritize workload
- Excellent written and oral communication skills
- Ability to work independently or as part of a team
- Limited travel may be required
- Responsible for the accurate preparation and timely claim submissions for third party payers (Medicare, Medical Assistance, HMO and Third-Party Insurance).
- Responsible for timely communication of significant issues related to claim submission to the appropriate leader or department.
- Responsible for independently researching and resolving outstanding account balances.
- Monitors and identifies the aging monthly data to resolve unpaid claims.
- Ensures accurate receipt of Medicare, Medical Assistance and Insurance payments.
- Independently researches and resolves payment issues.
- Responsible for initiating appropriate collection efforts, including the referral of accounts to the Credit and Collections Department on overdue account balances as assigned.
- Responsible for maintaining and monitoring the computerized collection management system as assigned, ensuring the accuracy and timeliness of collection-related information.
- Responsible for communicating pertinent collection-related issues to management and/or the Credit and Collections Dept.
- Responsible for identifying and determining appropriate bad debt write-offs; timely submission of recommendations to management.
- Communicates and responds timely to community and team member questions and/or issues.
- Keeps management informed of issues related to third party billing.
- Provides training for designated team members on the specific billing areas, including training on computerized accounting systems, third party websites and regulatory requirements.
- May be responsible for updating payment rates reflected in computerized accounting system for third party payers; this includes Medicare Parts A B, Medical Assistance and Insurances.
- Responsible for providing guidance and assistance to team members related to AR issues.
- May be required to travel to other Presbyterian Senior Living locations as necessary.
- Prepares and distributes reports as assigned by management.