Job DetailsJob Location: Seymour - Seymour, TXSalary Range: UndisclosedDescriptionRicheson Dairy Queen® Team Member Job DescriptionTeam Member – Essential job functions include, but are not limited to: * Personal Responsibility
Be a “people person” – meet the public, be pleasant to others
Always neat and clean- Approved uniform, non-skid shoes, name badge, hair pulled back, facial hair trimmed daily and no longer than ½ inch
Be coherent in speech, no profanity or displays of anger
Be prompt for your shift; “no shows” may be terminated; check schedule for work hours
No smoking on premises/ No alcohol on duty
No drug use (testing may occur); Zero Tolerance
Cell phones use prohibited while on duty, leave in vehicle or manager’s desk
Conduct within Richeson Code of Ethics parameters
Learn safety and health rules and abide by them
Hand washing according to Texas Health Department guidelines
Inform immediate supervisor promptly of all problems or unusual matters of significance
Customer Interaction
Customers are ALWAYS #1- before any duties, restocking, cleaning
Greet customers as soon as they open the door to the restaurant – SMILE!
Pleasant and alert to customer needs – give a pleasant experience EVERY SINGLE TIME
Stay in the front unless performing some back of house duty
Initiate and complete customer orders quickly and accurately
Assemble and deliver orders to customers quickly and efficiently
If an order is not correct; listen to the customer, apologize, and attempt to correct
Work Stations – learn all stations
Communicate with team members to ensure orders are correct
Learn additional duties as work progresses or as requested by management
Process customer transactions and maintain an accurate cash drawer
Learn how to prepare all products quickly and accurately in appearance, weight and wrap
Follow all health and safety standards and guidelines and product specs set by Richeson
Learn prices, PLU numbers and be aware of sale items and discounts
Keep areas cleaned and stocked
Dining area – tables wiped, trash emptied, mop and swept, restrooms clean and stocked, beverage area cleaned and stocked
Kitchen/Cold Kitchen –stocked, prep work, proper rotation, cleaned, prep for next shift
Physical Requirements
Lifting
5 gallon ice(20#), 5 gallon soft serve mix(20#), and hook up machine
Carry food to customers
Strain fryer grease and refill (20-40#) – unless minor under the age of 18
Hoop up drink boxes (55#)
Check in vendor groceries (20-55#)
Empty trash containers and clean inside and out (variable weights)
Use mop (24 oz.); move tables, chairs or booths to clean
Sweep and hose down parking lot
Frequent cleaning of rest rooms, cleaning of restaurant equipment
Wash, rinse and sanitize dishes
Clean doors and windows every morning and after each peak period
