Office Coordinator/Medical Receptionist
Binson's Medical Equipment & Supplies
- Ann Arbor, MI
- Permanent
- Full-time
🕗 Schedule: Monday–Friday | 9:30 AM – 6:00 PMAt Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.🚀 The Role: Office Coordinator/Medical ReceptionistThis role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.🔍 What We're Looking ForA high school diploma or equivalentStrong interpersonal and customer service skills – you're approachable, helpful, and professionalSolid organizational and multitasking abilities – you can handle multiple priorities with easeComfort with computers and data entry – accuracy and attention to detail are your strengthsPrevious experience in a medical office is a plus, but not required – we’re happy to train the right candidate!🛠What You’ll Be DoingGet patients set up for success – Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything!).Be the friendly voice – Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps.Coordinate with physicians – Gather verbal or written orders needed for insurance.Secure those approvals – Make sure all necessary insurance authorizations are in place before we hand off equipment to patients.Product pick-up planner – Let customers know when their products are ready and coordinate the best time for them to swing by.Stay organized – Keep the “work hold” bins moving by scheduling pick-ups quickly and efficiently.Keep it welcoming – Make sure the patient waiting area stays clean, tidy, and inviting at all times.💡 Perks & BenefitsCompetitive pay 💰Full benefits: Medical, Dental, Vision & Life Insurance 🏥Paid time off + floating holiday 🌴401(k) Retirement Savings Plan 💸Training and growth opportunities 🚀