IT Business Analyst, Salesforce
Qlik
- Chicago, IL Waltham, MA
- $100,000-120,000 per year
- Permanent
- Full-time
- Business requirement gathering and management of related technical requirements
- Ownership of business outcomes through quality testing (QA and UAT)
- Documenting system processes and technical solutions
- Relationship building with business stakeholders and IT development teams
- Possessing a clear understanding of project disciplines around the development lifecycle
- Communicating and documenting changes through development to ensure full adoption
- 3-5 years’ experience as a Business Systems Analyst (or equivalent role)
- Salesforce Administrator Certification
- Experience with Salesforce Sales Cloud and/or Service Cloud
- Experience with Salesforce Experience Cloud
- CPQ experience preferred
- Additional preferred system experience: Jira, SQL/SOQL, NetSuite and FinancialForce
- Clear written and presentation communication skills
- Proficient knowledge in Agile and Waterfall methodologies
- Experience gathering and documenting requirements
- Demonstrated command of working cross functionally
- USA – Remote, EST or CST
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment