Junior Account Manager
Perpetual Innovation Inc.
- Marlton, NJ
- Permanent
- Full-time
- Engage directly with prospective residential Verizon Wireless customers to drive sales and achieve KPIs as laid out by Verizon
- Establish strong, ongoing relationships with new clients as their primary point of contact for Verizon Wireless services
- Conduct personalized needs assessments and recommend tailored wireless solutions, including upgrade opportunities
- Ensure high levels of client satisfaction by resolving inquiries and concerns promptly and effectively
- Expand existing client accounts through strategic cross-selling and upselling of additional products and services
- Monitor account performance and client engagement data to identify trends and assist with reporting on growth metrics
- Participate in leadership development programs to gain foundational skills in coaching and mentoring future associates
- Provide feedback from client interactions to management, contributing to improved account strategies and overall quality adherence
- You build trust and rapport quickly through direct, personable client interactions
- You identify needs and deliver tailored solutions using sharp problem-solving skills
- You communicate confidently, presenting, negotiating, and supporting clients with clarity
- You thrive on hitting ambitious goals and turning challenges into growth opportunities
- You stay organized while managing multiple accounts with professionalism and integrity
- High School Diploma or GED is required. Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field is strongly preferred
- 1-2 years of experience in sales, retail, customer service, or other client-facing roles demonstrating solid communication and problem-solving skills
- Entry-level candidates with leadership potential and a drive for rapid career growth in client account management are welcome
- Strong interpersonal skills with the ability to connect and engage across diverse customer profiles
- Basic proficiency in computer applications and a readiness to learn CRM systems and account management tools
- Self-motivated, competitive, and eager to grow in a fast-paced sales environment