
Technician 3
- Valley View, OH
- Permanent
- Full-time
- Performs all levels of repair
- Dismantles and reassembles/rebuilds equipment
- Fabricates parts and equipment as required to meet shop and customer needs
- Diagnoses complex mechanical and electrical equipment problems
- Keeps track of rental equipment (inventory) and coordinates deliveries, pick-ups, and service calls with customers
- Maintains warehouse area
- Cleans, repairs, orders, and installs all necessary parts to ensure the standards are met
- Sources and manages the inventory of parts and supplies
- Completes and maintains equipment service records including damage repair, preventative maintenance, and warranty processing
- Ensure decals are replaced and equipment is cleaned, then detailed
- Operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points
- Keeps records and maintains company vehicles, including washing, oil changes and general safety inspection; any defect or variation from normal performance should be reported to the supervisor
- Maintains and tracks company tools and supplies; (broken tools should be brought to supervisor for replacement)
- Oversees and maintains wash bay and wash bay area to ensure proper maintenance, preventative maintenance, and a safe, clean work environment
- Communicates professionally with customers, managers, and fellow employees to schedule deliveries, pick-ups, and service calls
- Completes appropriate paperwork for deliveries, pick-ups and service calls
- Directs customers to sign appropriate paperwork; keeps track of serial numbers
- Delivers and installs rented equipment; trains authorized operator (and/or customer) on safe use of equipment
- Implements and executes proper and safe procedures
- Works with managers, Equipment Rental Specialists, and Sales Engineers to maintain accurate records and tracking of in-stock and rented equipment
- Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings
- Cleans and tests returned equipment making sure operation and appearance is up to standards
- Successfully troubleshoots and completely understands the operation, function, specifications, capabilities, and controls of any piece of rental equipment; understands advanced electrical motors and controls and their operations
- Other duties as assigned
- 5+ years of mechanic experience with IC engines, propane, electrical and hydraulic experience
- High school diploma or GED required, some trade school or equivalent training desired
- Will need to provide mechanic’s tools of trade
- Excellent trouble-shooting skills
- Ability to prioritize work assignments
- Ability to work independently and be flexible regarding work assignments
- Ability to be flexible with changing priorities in a fast-paced environment.
- Must possess a high degree of safety-awareness
- Working knowledge of equipment design and safety requirements
- Prior floor care equipment experience strongly preferred